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Work at Glazer’s | Front Counter – Customer Service


Glazer’s Camera  are currently seeking an individual to work at our front counter with a strong focus on customer service and hospitality. This position is critical to the smooth operation of our sales floor: front counter staff greet customers, field phone calls, ring up sales, check in repairs and ensure clients are quickly and thoughtfully connected with salespeople. The front counter is the heartbeat of the store, and this role is critical in making sure every customer is greeted, helped quickly, and leaves feeling taken care of..

Overall Responsibilities:

    • Greet customers with a friendly, outgoing demeanor and an emphasis on gracious hospitality
    • Open and close tills
    • Ring up sales for walk-up customers and write up co-workers’ sales
    • Answer incoming phone calls and route them appropriately
    • Help direct customer traffic to appropriate and available salespeople
    • Take in customer repairs and log them accurately
    • Handle customer service issues and returns in a professional, solutions-oriented manner
    • Keep assigned areas stocked, accurate, organized, and clean
    • Support customers dropping off and picking up their repairs in coordination with our in-house repair department

The Ideal Candidate has:

    • A background in customer service and hospitality
    • Familiarity with photography (or a strong interest and willingness to learn)
    • The ability to multitask and stay calm under pressure

Hospitality and Customer Care are essential. Applicant should be:

    • Highly motivated and reliable
    • Available for weekend shifts
    • Extremely detail-oriented and organized
    • Able to work efficiently and collaboratively in a fast-paced team environment
    • We value loyal, optimistic employees who enjoy working as part of a team.

Glazer's Compensation Package includes:

    • Hourly range $24-$27 DOE
    • Medical coverage with over 90% of premiums paid by the company
    • 401(k) & Life insurance
    • ORCA card programs
    • Employee purchase and wellness program

 

Glazer’s is committed to cultivating a culture of diversity and inclusion. We are able to grow and learn better and serve our diverse community with a diverse team of employees.  We value inclusiveness, and together, our life experiences, individual differences, backgrounds and self-expression help Glazer's thrive. In our hiring practices and throughout employment, we welcome the unique contributions you can bring regardless of age (being over 40), ancestry, color, creed, disability, ethnicity, gender identity, gender expression, marital status, military status,  national origin, parental status, political ideology, race, religion, sex, sexual orientation, use of a service animal, or veteran status.  We also welcome diverse backgrounds, education, opinions, culture, and languages spoken.  

 

To apply, submit your resume and cover letter in one of the following ways: 


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